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Why Industrial

Since 1934, Industrial Bank has been a strong partner for small and large businesses, homeowners and personal banking account customers in the Washington, DC community. We remain strong because of our mission to make a difference in people's lives and in the economic development of their communities. We have expanded our reach with branches in the New York and New Jersey area and are committed to positively impacting those communities. 
 

Financial Tips

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To protect yourself and others remember to wash your hands.

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Be suspicious of unsolicited e-mails asking you to click on a link, download an attachment, or provide account information.

If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

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Our History

Industrial Bank was founded on August 20, 1934, with just six employees and $192,000 in assets.  
Eighty-six (86) years later, Industrial Bank has over 140 employees and more than $550 million in assets. 

As the oldest African American owned commercial bank in the Mid-Atlantic region, we believe it is our duty to support our communities and educate our customers on how they can achieve their financial goals and create wealth.

Industrial Bank has six community banking locations within Washington D.C. and Prince Georges County, Maryland, (coming soon to Largo, MD) two in Newark, NJ and one in Harlem, NY.  We offer a full range of banking services including deposit and loan products that will meet your personal or business needs and help you meet any financial goal you set. 
 

Industrial Bank offers a full range of banking services from ten banking centers. These services include a host of checking, savings, and investment accounts for retail and commercial customers, cash management, corporate online banking, electronic banking services, debit cards and a variety of consumer, real estate, and commercial loans and lines of credit. 

Our Legacy

We know that when you bank you have a choice.  Over the years our customers have banked with us for many reasons.  Some have chosen Industrial Bank because we have looked out for their best interest, others because we have earned and kept their trust. A host of our customers have chosen to bank with us because their parents and grandparents believed in our mission, vision, and core values. Most importantly, our customers know that we care.

Industrial Bank is working to create a vibrant economy through strategic partnerships and financial education seminars. As a Treasury certified CDFI (Community Development Financial Institution), we annually reinvest over 60% of our assets back into the communities we serve and, our team of experienced bankers provide hundreds of hours in financial education sessions. Industrial Bank believes that an informed customer is a strong customer, and together the bank and its customers provide a strong foundation for the community. 

“Our commitment has only grown stronger through the years, and we stand poised to bring our unwavering commitment of delivering products and services that educate and help to build generational wealth to the communities we serve.”  - B. Doyle Mitchell, Jr., President/CEO
 

Our Guiding Principles 

Vision

Provide financial services with incomparable customer care.

Mission

To make a difference in your life and to impact economic development in your community.

Core Values

The Industrial Bank team is guided by its Core Values of:

  • Leadership: We believe leaders aspire to excellence, and exert positive influence on others by holding themselves and others accountable for continuous improvement. 
  • Customer Service: We believe internal and external customers are our greatest assets and providing team members the necessary resources to ensure we surpass customer expectations is critical. 
  • Integrity: We believe in being honest, trustworthy and fulfilling our word/commitments to each other and customers. 
  • Community: We believe in strengthening our local community and getting involved with our partners.
  • Relationships: We believe and respect in the confidentiality and the protection of the personal and business information of our fellow team members and our external customers. We value respect the input and opinions of each other. 

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Kasasa Cash Back. A young woman sits on the ground listening to music free of worry with her Kasasa Cash Back account

CardControl

CardControl – available in the mobile app for personal accounts only. Set up account alerts, freeze your personal debit card if lost or stolen

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Online Banking

Industrial Bank Online Banking is a fast, easy and secure way to access all of your accounts. Available for both Personal and Business accounts, online banking features include – transfer funds, check balances, order checks, pay bills.

Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Mobile Banking

The convenience of banking from your favorite mobile device wherever you are. Available for both Personal and Business Banking.

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

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Notaries

Visit these banking centers to get your documents notarized today.

Apr 2, 2020, 15:35 PM

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Fraud is on the Rise

YOU must monitor your account. Be advised you have 60 days to report Fraud.

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Financial Education

Financial Education

Do you know the basics of Money Management? Learn more

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Important

Banking Virtually

Help Us Stop the Spread of Respiratory Illnesses Including COVID-19

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Frequently Called Numbers

Essential information for Industrial Bank account holders.

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Mortgage

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Current Rates

Check out Industrial Rates

Click here to see Industrial's competitive rates for this month

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Bank surcharge-free at more than 55,000 locations.

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Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

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