Industrial Bank Customer Service Call Center
If you need help or have questions about your checking, savings or other accounts, please call 202-722-2000 between 8:30 am - 6:00 pm Monday through Friday. You may also send an email to firstname.lastname@example.org and someone will be in touch with you shortly.
When you contact us by email, please do not include any non-public personal information such as account number, social security number or tax identification number. If additional information is needed to research your request we will contact you with specific instructions on how to communicate any personal information. Your interest in Industrial Bank is appreciated!
Industrial values your input
Your responses will not only help us improve our website, customer service practices in both the banking center and the call center; but Industrial will be able to use your feedback to better serve your needs. As your community bank your ideas and interests are important to us. Take three minutes, and let Industrial know how we can serve you better.
Responsive Website Survey
Customer Service Call Center Survey
Banking Center Experience Survey