Industrial Bank Client Service Call Center
For questions, comment or if assistance is required, please send an email to customerservice@industrial-bank.com. A Client Service Specialist will contact you within 3 business days.
If you need to speak with someone, please call Client Services at 202-722-2000 Monday - Friday 8:30am - 6:00 pm and Saturday 9:00am - 1:00pm Eastern Standard Time.
When you contact us by email, please do not include any non-public personal information such as account number, social security number or tax identification number. If additional information is needed to research your request we will contact you with specific instructions on how to communicate any personal information. Your interest in Industrial Bank is appreciated!
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