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  • Female Latin Business owner smilin.
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  • Young woman leaning against brick will, texting and laughing.
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  • Business Women sitting in lobby looking at a tablet.
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  • Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

J.H. Mitchell, (Northeast) DC

At the J.H. Mitchell Banking Center we are caring, cordial and compassionate about the needs of our clients. Our professional staff is here to assist you with your banking needs. Come in and see why we are the hidden jewel of the city.

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If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

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Welcome to Your J.H. Mitchell Banking Center
3443 Benning Road NE Washington DC  20019

Lobby Office Hours:

Monday - Friday; 9am - 4pm Saturday; 9am-1pm

As an Industrial Bank customer, you no doubt appreciate the community banking experience. Our goal is to give you the  community banking experience online as well. So, whether you stop and visit us at our J.H. Mitchell (Northeast) Banking Center or spend some time on this webpage, we hope to make you feel right at home. It's the community bank experience on your computer.

Languages Spoken

Our friendly staff will be happy to discuss your financial needs in your native language. Visit the J.H. Mitchell (Northeast) Banking Center to discuss your financial picture in of the following languages:

  • English

Don’t like waiting in line?

We take pride in our customer service. We are always happy to see you in the banking centers. We also know there are times when coming into the bank is not an option for you. That is why we offer you many convenient options to handle your banking needs outside of the banking center.  

  • ATM
  • Direct Deposit
  • Online Banking
  • Mobile Banking
  • Notary Services are available

Please Note: The bank notaries are NOT authorized to notarize the three (3) following documents:

  1. Will
  2. Deed of Trust
  3. Non-bank Power of Attorney

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CONTACT US

For questions or comments, please send an email to customerservice@industrial-bank.com.”

Our Client Services team is available Monday – Friday 8:30am – 6:00pm and Saturday, 9:00am – 1:00pm Eastern Standard Time

Financial Education - Building Emergency Savings

Unexpected expenses are part of life. Are you financially prepared? Get helpful tips on building emergency savings.

What You Can Do at the J.H. Mitchell Banking Center

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

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Restrictions may apply when outside of the USA or Canada.

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