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U Street

U Street Banking Center provides a rich history and excellent service. We believe to best serve our city and community we must best serve our customers one at a time. We pride ourselves on being your one bank to service all of your financial needs. 

Financial Tips

Does your employer offer a 401k plan? A little bit every pay check can make a huge difference when you get ready to retire.

Welcome to Your U Street Banking Center

 2000 Eleventh Street, N.W. Washington, DC 20001

Lobby Office Hours:
M-TH 9:00-5:00; F 9:00-6:00; Sat 9:00-1:00

As an Industrial Bank customer, you no doubt appreciate the community banking experience. Our goal is to give you the  community banking experience online as well. So, whether you stop and visit us here at U Street or spend some time on the U Street webpage, we hope to make you feel right at home. It's the community bank experience on your computer.

Don’t like waiting in line?

We take pride in our customer service. We are always happy to see you in the banking centers. We also know there are times when coming into the bank is not an option for you. That is why we offer you many convenient options to handle your banking needs outside of the banking center. 

  • Telebanc 
  • ATM
  • Direct Deposit
  • Online Banking
  • Mobile Banking

Contact Us

If you need additional assistance, our Customer Service Department is available Monday through Friday from 8:30 am to 6:00 pm Eastern Standard Time at 202-722-2000 or info@industrial-bank.com.  Any inquiries received after that time will be addressed the following business day.

Tell us about your Industrial Bank Experience...

Please take a few minutes to complete a short poll about your recent Industrial Bank experience within the banking center. Click here to begin.

What You Can Do at
the U Street Banking Center

  • Check Your Accounts

    Check your accounts.

  • View the U Street Perspective

    As a community bank we understand the dynamics of what makes a neighborhood work and we appreciate their diversity and strength. To better serve our community we like to keep our "ears to the ground" and our "fingers on the pulse" so we can be the best community partner we can be.

    Here are some links to local blogs and newspapers that offer some unique perspective:

    Local Blogs

    Community Newspapers

    Services

Bank When You Want, Where You Want

Download our Mobile App and experience the convenience.

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account and Goal Savings, so now I can bank on the go.

C. Johnson
College Student

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

The grant that we were able to receive today from Industrial will truly help fuel the next step of growth for our company. This type of commitment to small businesses is what makes Industrial a valued partner for us and other growing companies.

R. Chambers
CEO of Advance Employee Intelligence

The DC Chamber is proud to support and to provide value funding to DC area companies fueled by great ideas and sound business leadership. The winners of this grant program represent some of the best and brightest of the region’s leading small businesses.

H. Wingo

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child and I am 61 years old now. :-)

Gaye Bri Moore

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Mortgage

Ready to apply for your new home?

We are here to assist you in the process of owning your home.

Feb 15, 2017, 03:59 AM

Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

Business

SBA Preferred Lender

As a Preferred Lender we can expedite your SBA loan.

Oct 20, 2015, 02:06 AM

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM

ATM Finder

Allpoint Surcharge-Free ATM Finder

Bank surcharge-free at more than 55,000 locations.

Nov 10, 2015, 10:20 AM

Current Rates

Check out Industrial Rates

Click here to see Industrial's competitive rates for this month

Mar 10, 2017, 13:27 PM

New Product

Maryland SmartBuy

Now you can pay off your student loan debt and buy a home at the same time!

Aug 2, 2017, 15:01 PM

Information

Frequently Called Numbers

Essential information for Industrial Bank account holders.

Sep 18, 2017, 14:58 PM

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