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U Street Banking Center

U Street Banking Center provides a rich history and excellent service. We believe to best serve our city and community we must best serve our customers one at a time. We pride ourselves on being your one bank to service all of your financial needs. 

Financial Tips

Be suspicious of unsolicited e-mails asking you to click on a link, download an attachment, or provide account information.

If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

Financial aid can be a key component in paying for college. Learn more about how to compare financing options

Should you use your extra money to pay down debt or put into an investment? Explore how your rate of return could compare to your cost of debt, taking taxes into account.

It’s never too early to think about your retirement. Develop a strategy to meet your retirement savings goals.

Financial Tips in the Aftermath of the Federal Government Shutdown

Welcome to Your U Street Banking Center



2000 Eleventh Street, N.W. Washington, DC 20001

Lobby Office Hours:
M-TH 9:00-5:00; F 9:00-6:00; Sat 9:00-1:00

As an Industrial Bank customer, you no doubt appreciate the community banking experience. Our goal is to give you the  community banking experience online as well. So, whether you stop and visit us here at U Street or spend some time on the U Street webpage, we hope to make you feel right at home. It's the community bank experience on your computer.

Don’t like waiting in line?

We take pride in our customer service. We are always happy to see you in the banking centers. We also know there are times when coming into the bank is not an option for you. That is why we offer you many convenient options to handle your banking needs outside of the banking center. 

  • Telebanc 
  • ATM
  • Direct Deposit
  • Online Banking
  • Mobile Banking
  • Notary services are available

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CONTACT US

If you need additional assistance, our Customer Service Department is available Monday through Friday from 8:30 am to 6:00 pm Eastern Standard Time at  202-722-2000; or info@industrial-bank.com. Any inquiries received after hours will be addressed the following business day.

Tell us about your Industrial Bank Experience...

Please take a few minutes to complete a short poll about your recent Industrial Bank experience within the banking center. Click here to begin.

Financial Education - Building Emergency Savings


Unexpected expenses are part of life. Are you financially prepared? Get helpful tips on building emergency savings.

What You Can Do at the U Street Banking Center

  • Check Your Accounts

    Check your accounts.

  • View the U Street Perspective

    As a community bank we understand the dynamics of what makes a neighborhood work and we appreciate their diversity and strength. To better serve our community we like to keep our "ears to the ground" and our "fingers on the pulse" so we can be the best community partner we can be.

    Here are some links to local blogs and newspapers that offer some unique perspective:

    Local Blog

    Community Newspapers

See Our Banking Team

See Our Banking Customers

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


The DC Chamber is proud to support and to provide value funding to DC area companies fueled by great ideas and sound business leadership. The winners of this grant program represent some of the best and brightest of the region’s leading small businesses.

H. Wingo

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

Financial Education

Financial Education

Do you know the basics of Money Management? Learn more

Mar 28, 2019, 18:03 PM

Services

Need a Notary?

Visit one of our locations to get your documents notarized fast.

Oct 29, 2018, 18:39 PM

Information

Frequently Called Numbers

Essential information for Industrial Bank account holders.

Aug 5, 2018, 18:58 PM
Image of Industrial Bank home stress ball

Mortgage

Ready to apply for your new home?

One step closer to owning your home, in as little as 20 minutes. Start now!

Aug 5, 2018, 18:52 PM

Current Rates

Check out Industrial Rates

Click here to see Industrial's competitive rates for this month

Aug 5, 2018, 18:50 PM

ATM Finder

Allpoint Surcharge-Free ATM Finder

Bank surcharge-free at more than 55,000 locations.

Nov 10, 2015, 10:20 AM

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM

Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

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