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Rewards

Financial Tips

DISB warns consumers Beware of Real Estate Wire Scams. Protect yourself. Read More

Be suspicious of unsolicited e-mails asking you to click on a link, download an attachment, or provide account information.

If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

Financial aid can be a key component in paying for college. Learn more about how to compare financing options

Should you use your extra money to pay down debt or put into an investment? Explore how your rate of return could compare to your cost of debt, taking taxes into account.

It’s never too early to think about your retirement. Develop a strategy to meet your retirement savings goals.

Reward Yourself with a New Adventure


uChoose Rewards® give you more flexibility than ever when it comes to redeeming your reward points.  You can choose from things like merchandise, travel experiences and activities, event tickets, merchant gift cards and more, so you're sure to find something you'd like. We think that when it comes to rewards programs, the toughest part should be deciding exactly what to choose from a lot of great options.



Earning Points is Easy. Redeeming them is Fun!

Using your Industrial Bank Visa ® Debit Card is always a rewarding experience. uChoose Rewards is our enhanced customer appreciation program that gives you accelerated earning opportunities and virtually unlimited ways to redeem all the points you earn when making purchases with your Industrial Bank Visa ® Debit Card.

Every time you use your Industrial Bank Visa ® Debit Card for signature (credit) transactions, you will earn points, just as you have in the past. But now you can earn up to five times as many points by shopping at participating national, regional and online merchants through the “Perks Points Mall” on the Rewards website. As an added benefit, many merchants offer exclusive discounts on top of the extra points. For a complete list of participating retailers and potential point offers available, visit uChoose Rewards.

Your points can be redeemed for just about anything—it’s up to you. Choose from an ever-expanding variety of options—whether it’s merchandise, gift cards, travel experiences, or other activities. A vast online rewards catalog filled with options awaits you.  As if that weren't enough, a select group of merchants now offer e-gift cards as well. Build your cardholder profile to indicate your preferences and interests. The website also includes new search and sort features to help refine your rewards search.  There is even a points calculator to help you determine how many points you may earn in a month or a year.        

If you have never signed in, visit uChoose Rewards  at any time to register your card.  Once logged in, you can check your eligible points earned and view the various rewards categories available.  You can redeem your points for rewards or create a wish list from the rewards offered.  All points earned are good for three years, so you can accumulate points towards the rewards you want. Be sure to visit uChoose Rewards often to check your current point balance, extra earning opportunities with featured retailers, and the amazing assortment of redemption possibilities!

uChoose Rewards FAQs

  • What is u Choose Rewards®?
  • How do i earn points?
  • Where can I earn points?
  • What can I redeem my points for?
  • When can I redeem my points?
  • Can I share points with family members
  • Where can I view my point activity?
  • What if I shopped at a participating retailer, but my points are not showing up?
  • When I redeem for a product, can I ship my redemption to an address other than the one Industrial Bank has on file for me?
  • Can points be redeemed at the point of purchase or can they only be redeemed online?
  • What will happen to my points if my card is lost or stolen?
  • If someone manages to get access to my uChoose Rewards username and password, can they redeem my points?
  • When redeeming can I send to a work address?
  • How much does it cost to participate?
  • What if I have another question?
  • Can I return my redemption item, and if yes, how do I do it?

CONTACT US

For questions, comment or if assistance is required, please send an email to customerservice@industrial-bank.com.  A Client Service Specialist will contact you within 3 business days. 

Our Client Services team is available Monday - Friday 8:30am - 6:00 pm and Saturday 9:00am - 1:00pm Eastern Standard Time, 202-722-2000.

Kasasa Cash Back. A young woman sits on the ground listening to music free of worry with her Kasasa Cash Back account

CardControl

CardControl – available in the mobile app for personal accounts only. Set up account alerts, freeze your personal debit card if lost or stolen

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Online Banking

Industrial Bank Online Banking is a fast, easy and secure way to access all of your accounts. Available for both Personal and Business accounts, online banking features include – transfer funds, check balances, order checks, pay bills.

Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Mobile Banking

The convenience of banking from your favorite mobile device wherever you are. Available for both Personal and Business Banking.

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Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

New Product

CardControl

Freeze your debit card, control your spending, and set up alerts.

Jul 27, 2021, 13:21 PM

Information

Notaries

Visit these banking centers to get your documents notarized today.

Apr 2, 2020, 15:35 PM

Financial Education

Financial Education

Do you know the basics of Money Management? Learn more

Mar 28, 2019, 18:03 PM

Important

Banking Virtually

Help Us Stop the Spread of Respiratory Illnesses Including COVID-19

Oct 29, 2018, 18:39 PM

Information

Frequently Called Numbers

Essential information for Industrial Bank account holders.

Aug 5, 2018, 18:58 PM
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Current Rates

Check out Industrial Rates

Click here to see Industrial's competitive rates for this month

Aug 5, 2018, 18:50 PM

ATM Finder

Allpoint Surcharge-Free ATM Finder

Bank surcharge-free at more than 55,000 locations.

Nov 10, 2015, 10:20 AM

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM
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Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

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