COVID-19 Relief Programs
As a result of COVID-19 and it’s impact on the community, Industrial Bank has developed programs to support existing customers thrive in the face of an ever-changing environment. Please note that ONLY existing Industrial Bank credit card or loan customers will be eligible for these programs. The following information will outline the relief options that are available to Industrial Bank customers.
Residential & Consumer Program
For fast payment relief help, submit the RESIDENTIAL & CONSUMER LOAN APPLICATION to defer payments on your credit card, personal loan, auto loan, or home equity line of credit (excludes mortgages that are currently serviced by Dovenmuehle).
Request mortgage payment relief:
Mortgage payment relief is currently available.