Dear Personal Online Banking Customers,
Industrial is excited to share our Next Big Moment for you and Industrial Bank. When you sign on to your Industrial Bank online banking, you will see a newly designed look and we have improved the features you already use.
When you log in for the first time, you will notice that access ID is now called username. You will continue to login using your current access ID/username and password. You will also be prompted to answer a security question that you created previously.
Once you have accessed your account, you can immediately begin to enjoy these enhancements:
- Improved navigation to the frequently used features, such as account summary
- Updated activity view
- Streamlined transfer capability between Industrial Bank Accounts
If you have any questions about these changes, please contact Customer Service at 202-722-2000.