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Contact Us

If you need additional assistance our Customer Support Department is available Monday through Friday from 8:30 to 6:00 at 202-722-2000 or info@industrial-bank.com. Any inquiries received after that time will be addressed the following business day.

3/25/2017 9:30 PM

Industrial Bank in the Community

 Industrial Bank has a commitment to serve the community.

Upcoming Events 

EntreDC 2016 Entrepreneurship Expo

Join Industrial's own Jacqueline Boles SVP, Director of Retail Banking on Saturday, September 17, 2016 for an Entrepreneurship Expo. This expo features a host of activities, workshops, networking and more to assist you with your dream of owning your own business. Jacqueline Boles will serve as the event's Keynote Speaker! For more information and to register for the event visit www.entredc.com.

Night at the Wheel 

Industrial Bank is a sponsor of the networking Night at the Wheel event on October 6, 2016 from 6 PM to 8 PM at National Harbor. Visit the Prince George's County Economic Development Corporation for more information about the event. 

Past Events 

Homeownership Readiness Workshop

On July 23, 2016 Industrial Bank provided valuable information to potential homeowners on the in's and outs of homeownership.  The workshop was lead by trained Industrial Bank Staff who is also a HOPE Certified Financial Literacy Professional. The program was specifically designed to educate those working towards the dream of owning a home. Additional workshops are planned for 2016 so stay tuned for more information!

Learning the ABCs of Your Finances

On July 21, 2016 Senior Vice President of Retail Banking Ms. Jacqueline Boles participated in a financial literacy panel discussion moderated by Karl Racine, Attorney General of the District of Columbia. The event featured financial experts from the DC Government, the private sector and non-profit organizations who shared advice on how to understand finances, avoid financial scams and protect money. The event took place at Lamond-Riggs Library in Northeast, Washington DC.  

Spirit of Faith Christian Center Conference 

July 12 - July 14th, 2016, Industrial Bank staff was present at the Spirit of Faith Christian Center Conference held at the Walter E. Washington Convention Center in Washington, DC.

FBCG Car & Bike Show 

On July 9, 2016  Industrial Bank staff participated in the Car & Bike Show. At this annual event staff was available to answer questions and even open accounts online. 

Fresh Food Factory Community Beautification

On June 28, 2016 Industrial Bank staff sponsored and participated in a Community Beautification Project in partnership with Fresh Food Factory and Nurish Cafe' in southeast Washington, DC. Staff painted, cut PVC pipes and supported efforts related to the beautification and hydroponics project.

2016 Prince George's County Housing Fair 

On Saturday June 11th, 2016 Industrial Bank Residential Lending Staff was present at the Prince George's County Housing Fair located at the Prince George's County Sports and Learning Complex. Community banking has it's benefits, staff educated potential home buyers about the Industrial Bank Residential Programs available and was even able to have them fill out a application online. 

Industrial Banks Next BIG Moment” 

Historic Clock gets a face lift  

Historic clock refurbished as part of 11th Street Location Renovations

WASHINGTON, DC — (May 6, 2016) Industrial Bank, the oldest community development bank in the metropolitan Washington region, is undergoing renovation at its historical banking center located at 2000 11th Street, NW, Washington, DC.  As part of the renovations, the historic clock positioned atop the Bank’s flagship location was removed for refurbishment on Saturday April 30, 2016. The clock serves as a monument for the historic U street corridor. It has permanently claimed its place in history and remains a symbol of the Bank’s continuing legacy. While the clock is being refurbished, renovations inside the center are in the final stages.


“As the President and CEO of Industrial Bank, I am personally excited about the renovation project, which reflects the revitalization within the surrounding communities,” says B. Doyle Mitchell, Jr.  Industrial Bank is standing strong and continues to provide service with incomparable customer care.

While personal service continues through renovations at this location, kiosk services will also be offered once the renovations are completed, opening up a new experience for current and future customers.  Stay tuned for the grand reopening celebration!

Visit 11th and U, we are open! Our Banking Center Manager German Jordan is ready to assist you with all your banking needs!  

Jerry 11th and U

UPO Volunteer Appreciation Celebration

Industrial regularly gives back to the community. One such program is the VITA TAX PROGRAM The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $54,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. Annually the United Planning Organization hosts the VITA TAX PROGRAM in which Industrial Bank provides volunteers to assist those in need. On April 27th, 2016 UPO sponsored a Volunteer Appreciation Celebration in which three employees received awards! Aster Tekle received an Award Plaque for Industrial Bank and Vernard Tyson and Clytus Turner received an Award Plaque for Exceptional Service. 

UPO Celebrates Volunteers
Clytus Turner Exceptional Service
Aster Tekle - Industrial Bank

Women Business Owner Expo

On March 31, 2016 Maria Randall VP, Senior Commercial Loan Officer participated in a panel discussion regarding financial services available to small businesses.


ICBA Independent Banker recognizes Industrial Bank's own

March 2016's issue of ICBA Independent Banker, our own Lynne Rowe, VP, Director Human Resources was highlighted as the "People Person" from Industrial Bank. 


Community Bank Builds Communities

March 2 was declared Industrial Bank Day at HomeFree-USA. President, B. Doyle Mitchell, Jr. spoke about the bank's mission, role in the community and the Bank's new campaign, What is Your Next Big Moment?

B. Doyle Mitchell and Marcie Griffith

Smart CEO Money Manager Award 

Each year, the Washington Smart CEO magazine sponsors the Money Manager Awards program, which celebrates bankers and wealth managers who have demonstrated unrivaled commitment to their clients.  “They have selflessly dedicated their time, effort and financial savvy to helping their clients navigate and manage the complex financial landscape of their lives and businesses.  These individuals serve as trusted financial partners and represent the best and brightest in the region.”

In the September/October 2015 issue of  Washington Smart CEO, on page 59, Industrial's  Vice President and Senior Commercial Loan Officer, Roderick Johnson was recognized as a finalist for this prestigious award.  On Monday October 19, 2015  it was announced that Roderick Johnson was the winner of the Smart CEO's Money Manager Award in the Money Manager category.  Congratulations to Rod for his accomplishment!

 Rod Money Manager Winner


Past Events


2015 Events 

  • On Thursday August 20, 2015 Industrial Celebrated 81 years! Congratulations. 
  • Industrial's charging station at the Funk Parade 2015Industrial Bank staff at the Funk Parade
  • On Saturday May 2nd, 2015 Industrial Bank participated in the Funk Day Parade during the U Street Festival.  Stop by our table to find out  more about our products and services.  This took place at 2000 11th Street Washington, DC 20011.
  • On Saturday May 2nd, 2015 Industrial Bank staff and customers participated in the March of Dimes Walk for Babies. This was Industrial Bank's 8th annual participation in this event for this worthy cause. This walk took place at 9 am at Nationals Park located at 1500 South Capitol Street SE Washington, DC 20003.
  • On Saturday April 25, 2015 the Industrial Bank Residential Lending department will be participated in the 4th Annual East of the River Homebuyer Education Fair at Thurgood Marshall Academy located at 2427 Martin Luther King Jr.  Avenue SE Washington, DC 20020
  • On Saturday April 25, 2015 Industrial Sponsored the Savor Bowie event  that was held at Bowie Town Center from 11 am to 6 pm at 15606 Emerald Way Bowie, MD 20716.
  • On Saturday April 25th, 2015 Industrial Bank will be participated in the 16th Annual Business Meeting and Community Conference hosted by the Far Southeast Family Strengthening Collaborative. Visit Industrial Bank's table the event was located at  Savoy Elementary located at 2400 Shannon Place SE Washington, DC  20020 between the hours of 9 am to 5 pm. 
  • April 22nd - April 24th Industrial Bank participated in the Annual AME Conference at Ebenezer AME Church  located at 7707 Allentown Road, Fort Washington, MD  20744. Members of the Retail Banking, Commercial and Residential Lending Departments were at the event.
  • On April 16, 2015  Industrial Bank's President and CEO, B. Doyle Mitchell recieved the  Heritage Award honoring leadership at Bowie State University's Sesquicentennial Founder's Day Gala. 
  • April 2, 2015 Industrial Bank President and CEO Doyle Mitchell won the National Newspaper Publishers Association Torch Award for Business, an award that honors black business leaders. 
  • On Wednesday, February 4th,  2015 Mr. Mitchell Industrial Bank's President and CEO was featured on the Rock Newman Show! The show aired on February 4, 2015 on WHUT-TV.  To view the interview Click here or visit www.rocknewmanshow.com!
  • On Tuesday January 13th, 2015 Mr. Doyle Mitchell will be speaking at the Rainbow PUSH Coalition's 18th Annual Conference in New York, NY.
  • On Thursday January 15th, 2015 Mr. Doyle Mitchell will be speaking at the Operation Hope 2015 Global Financial Dignity Summit in Atlanta, GA.

2014 Events 


International Festival - Boulevard at the Capital Centre

Industrial Bank is excited to be a part of the International Festival hosted at the Boulevard at the Capital Centre! Come visit our table while you tour all the educational, art, and entertainment that will be provided!

Saturday, July 12, 2014
Noon - 6:00 PM

Sunday, July 13, 2014
Noon - 6:00 PM

Arts & Fashion Summer Series 2014

For the entire month of June Art and Fashion lovers visited the 11th and U banking center to enjoy the Arts and Fashion Summer series hosted by District House DC. Each Saturday there was a Fashion Show, Visual and Performing Artists, Authors and Vendors selling their amazing products.


Operation Hoops Cares


Operations Hoops Cares visits D.C.

 New Orleans Pelicans NBA Player Tyreke Evans in collaboration with Knowledge Speaks, Industrial Bank and other sponsors launch Operation Hoops Cares. This program was created as a Goodwill Mission for the students of New Orleans to go to the Philippines to provide their counter parts and families, with hope, understanding and fun from the United States. Through Operation Hoops Cares student ambassadors from New Orleans and the Philippines will have the opportunity to represent their respective communities while expressing the kinship they feel through this cultural exchange and the celebration of the human spirit.

The overall objective is to support the massive on-going relief, rehabilitation and resettlement mission for the millions of displaced survivors from last year’s super-typhoon Haiyan, including families with infants and children made homeless and at-risk of disease and hunger.

Industrial - Operation Hoops Cares article from 06-19

Senior Zone - Reverse Mortgage Segment


Industrial Bank, in partnership with Spirit 1340 am radio, hosted the Senior Zone for a live radio remote broadcast from the Georgia Avenue Banking Center. The purpose of the broadcast was to educate, enlighten and empower our seniors around the subject of Reverse Mortgages, what they are, how they are used, eligibility requirements and much, much more.

Funk Parade

May 3, 2014   


Industrial Bank was proud to participate in the 2014 Funk Parade. Industrial Bank staff was available to all the parade goers to answer questions about products and services but to also participate in the events.

Estate Planning Seminar

On February 16, 2014 Industrial Bank hosted an Estate Planning Seminar conducted by Aimee D. Griffin Esq. at its Georgia Avenue Banking Center. The purpose of this seminar was to educate customers and neighbors about the importance of having a will, understanding the difference between a will and a trust, the tax implications associated with estate planning and much, much more.

Inaugural Influencer Brunch During BET Honors Weekend


As a business partner, Industrial Bank understands that many entrepreneurs find it preferable to develop relationships with a local financial service provider because that provider has a vested interest in supporting local businesses and networking events to make meaningful contributions to the community by providing employment and financial stability.

In an effort to continue to serve as a key catalyst, delivering support for small business growth and development, Industrial Bank has aligned itself with numerous initiatives and government programs.

 One such example of this commitment was The Bank’s sponsorship of the inaugural Influencers’ Brunch during the BET Honors weekend organized by the Ascension Three Leadership Group to celebrate leaders in the world of business, entertainment, sports and politics who use the weight of their influence to impact the world for good.

Click here to watch video courtesy of rollingout.com

2014 Housing Fair  - PG Sports and Learning Complex

June 14, 2014
8001 Sheriff Road
Landover, MD

D.C. Housing Expo

June 21, 2014
Walter E. Washington Convention Center
801 Mt. Vernon Place NW
Washington, DC

Faith Based Reception


 On April 14, 2014 Industrial Bank hosted a Faith Based Reception at THEARC in Southeast DC. The purpose of this reception was to: identify the resources that are available from Industrial Bank and the community, hear testimonials from Pastors whose churches have benefited from a partnership with Industrial Bank, and to hear the vision for the new products and services Industrial will be making available in the very near future.

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